Privacy Policy

Last updated: October 2026

This Privacy Policy explains how SaurabhPrinter.com, an independent digital retail storefront operated by SAURABH SHARMA ("we", "us", "our"), collects, uses, stores and protects the personal information you provide when you visit our website or make a purchase. We are committed to handling your data responsibly and in line with the Australian Privacy Principles.

1. Information We Collect

We collect only the information needed to process your order and to communicate with you. This typically includes:

• Contact details — your name and email address, used to deliver your activation key or order confirmation.
• Order details — the products you purchase and the email address to which your digital delivery is sent.
• Payment information — the name associated with your payment and a transaction reference. Card and account details are handled directly by our trusted payment processors and are never stored on our servers.
• Shipping details — for physical items such as printers, ink and toner, the delivery name and address you provide.

2. How We Use Your Information

Your information is used solely to:

• Process and fulfil your order, including automatic email delivery of software activation keys and official download links;
• Dispatch physical items and provide delivery updates;
• Respond to your pre-sales, order status or billing enquiries;
• Provide replacement keys or refunds where required under our Refund & Returns Policy;
• Meet our legal and accounting obligations.

3. We Never Share Your Data With Third Parties

Payment processing is carried out by recognised, secure providers such as Stripe, PayPal and Square. These providers process your payment under their own strict security and privacy standards. We do not receive or store your full card details.

4. How We Protect Your Data

We take reasonable steps to keep your personal information secure. Our website operates over a secure HTTPS connection, and access to customer order data is limited to what is necessary to fulfil orders and provide customer service. Payment data is protected by our processors' encryption and security systems.

5. Cookies

Our website may use basic cookies to keep your shopping cart working and to remember your preferences. These cookies do not collect personal information for advertising purposes. You can disable cookies in your browser settings if you prefer.

6. Data Retention

We retain order and transaction records only for as long as necessary to fulfil your order, provide warranty and refund support, and meet our legal and tax obligations. After this period, records are securely deleted.

7. Access and Correction

You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable timeframe.

8. Contact Us About Privacy

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Email: orders@saurabhprinter.com
• Phone: 1800-870-272 — Sales & Order Status Inquiries Only
• Address: Level 5, 60 Castlereagh Street, Sydney CBD, NSW 2000, Australia